⏳old customers can become dangerous
You’ve probably heard “the employees who get you here may not be the same that take you forward”. Well…I have a small modification on that one. The customers who get you to one stage can stop you from getting to the next one. Here’s my thinking. Your early customers matter. They took a bet on you. They bought when the product was a little rough around the edges. They told friends. They helped the company become real. You should be grateful. But I also think we should be a little careful....